Privacy Policy, Terms of Service & Data Deletion

Effective Date: 27 March 2026

1. Privacy Policy

Finzol Resources (“we”, “our”, “us”) operates a WhatsApp communication platform to send and receive messages for business purposes.

Information We Collect

We may collect:

• Phone numbers
• Message content
• Contact names (if provided)
• Interaction data (timestamps, delivery status)

How We Use Information

We use collected data to:

• Send and receive WhatsApp messages
• Provide customer support
• Improve communication services
• Maintain system security and logs

Data Sharing

We do not sell or rent user data.

Data may be shared only:

• With Meta (WhatsApp Cloud API) for message delivery
• When required by law or regulation

Data Retention

We retain data only as long as necessary for:

• Communication purposes
• Legal compliance
• System operations

Data Security

We implement reasonable security measures to protect user data.

User Rights

Users may request:

• Access
• Correction
• Deletion

2. Terms of Service

By using our WhatsApp communication services, you agree to the following:

Acceptable Use

You agree NOT to:

• Send spam or unsolicited messages
• Violate WhatsApp or Meta policies
• Use the service for illegal activities

User Responsibility

You are responsible for:

• Ensuring recipients have opted in
• Compliance with WhatsApp policies

Service Availability

We do not guarantee uninterrupted service.

Limitation of Liability

We are not liable for:

• Message delivery failures
• Third-party platform issues

Termination

We may suspend access if abuse is detected.

3. Data Deletion Instructions

To request deletion of your data:

Please include:

• Your phone number
• Request details

We will process your request within a reasonable timeframe.